Ordering repeat prescriptions
To order repeat prescriptions online:
- Use your NHS account (through Patient Access, the NHS website, NHS App, These show you your repeat medicine and dosage so you can choose the ones you need.
- Fill out an online form in Alliance Care
- Repeat dispensing service via your nominated pharmacy
- Visiting the surgery, Monday to Friday, from 8.30am to 6.00pm
Non-urgent advice: Please Note
We don’t take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Fill in our online form in Alliance Care
Non-urgent advice: Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Non-urgent advice: Prescription charges
Find out about prescription charges on nhs.uk.
Non-urgent advice: What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.