Non-urgent advice: UPDATE: 6 January 2023
As you will be aware, the NHS is currently under a huge amount of pressure. We are also seeing this pressure within our own local healthcare system.
As a result, we’ve made the decision to postpone the launch of our online triage system AllianceCare. We know this is disappointing, but we hope you understand this is the right step to take at this time.
The new launch date is the 17th of April 2023.
Thank you for your patience
We all want quick and easy access to healthcare. Over the past year we have been working hard to improve the way that you access services at your GP practice.
Getting an appointment can often mean a long wait on the phone at 8am. This isn’t fair for patients or our call handling staff. We want all patients to have the same access to our services. We also want to be able to prioritise requests by urgency.
We are launching a new online booking and triage system, AllianceCare.
Using this new system, patient will be able to:
- Book and cancel appointments
- Request fit notes and sick notes
- Order repeat prescriptions
- View medical records and much more
Using AllianceCare will be the fastest and most efficient way to tell us about a new medical problem. Please be assured that AllianceCare will not be the only way to access care. You will still be able to call and make an appointment. Or use one of our self-service pods in the surgery.
Please keep checking this page for updates.