Non-urgent advice: UPDATE: 3 April 2023

You can now use AllianceCare to order repeat prescriptions. You can also use it to find self-care information. 

You will be able to use the online booking and triage system from the 17th of April 2023.

Thank you for your patience

We all want quick and easy access to healthcare. Over the past year we have been working hard to improve the way that you access services at your GP practice.

Getting an appointment can often mean a long wait on the phone at 8am. This isn’t fair for patients or our call handling staff. We want all patients to have the same access to our services. We also want to be able to prioritise requests by urgency.

We are launching a new online booking and triage system, AllianceCare.

Using this new system, patient will be able to:

  • Book and cancel appointments
  • Request fit notes and sick notes
  • Order repeat prescriptions
  • View medical records and much more

Using AllianceCare will be the fastest and most efficient way to tell us about a new medical problem. Please be assured that AllianceCare will not be the only way to access care. You will still be able to call and make an appointment. Or use one of our self-service pods in the surgery.

Please keep checking this page for updates.